Frequently Asked Questions
Everything you need to know about Duke's Mayo orders and quality.
What is the shelf life of Duke's Mayo?
Our mayonnaise typically has a shelf life of 6 to 9 months. You can find the 'Best When Purchased By' date printed clearly on the neck of every jar.
Do you offer international shipping?
Currently, we only ship directly to addresses within the United States. However, many of our third-party retail partners may offer international delivery options.
Does Duke's Mayo require refrigeration?
Unopened jars should be stored in a cool, dry pantry. Once opened, you must refrigerate the product to maintain its quality and safety.
Is Duke's Mayo sugar-free?
Yes! Duke's Real Mayonnaise is famous for containing no sugar, which gives it that signature southern tang.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. If your order arrives damaged or incorrect, please contact our customer service team within 14 days for a replacement or refund.
How can I track my online order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.