Returns & Exchanges
At Duke's Mayo, we stand by the quality of our signature spreads and pantry staples. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all non-perishable merchandise.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original containers.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
After our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing